Depew Energy Co.

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Reviews about Depew Energy Co.

• Kayla Walter
  ★ ☆ ☆ ☆ ☆
  Absolutely rude crooks of a company. I'm actually appalled at the remarks I got over the phone when trying to resolve an issue after they couldn't figure out how to split the bill between me and another tenant on the property. When my credit card got charged for their bill they said try and get the money from the tenant. Are you kidding me? Refund my money for your secretary mistake. The bank ended up taking care of this issue for me. Which leads into my next complaint as if I already didn't dislike them enough.
  
  They call wanting a credit card on file to deliver since they are coming for the other tenant. Fine. I call and I'm informed that I have to pay $250 TODAY up front or they are picking up the tanks. (Meanwhile I don't have a balance with them.)When I told them no I'm not paying for a service that hasn't been preformed or propane not yet in my tanks. They told me that's to bad. I eventually offered her 100$ on a card upfront and told her I'd wait for the drive to show and provide him with a check for the balance (meanwhile I'm supposed to get 14 days to pay) I asked to speak to the "boss" who she put me on hold to discuss this matter multiple times and he wouldn't get on the phone with me even though I could hear him in the background. I recorded all my conversation as I knew they would try to pull one over on me. I wish them luck trying to take the tanks from this property without a phone call from the owner of this appalling company with an apology. DO NOT SUPPORT THIS COMPANY.

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