Newburgh Dental Group

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Reviews about Newburgh Dental Group

• Cilla Ansah
  ★ ☆ ☆ ☆ ☆
  Rude front desk staff!!! Every appointment except the initial visit was an headache. I believe my scheduled appointments were not fully honored due to the unprofessionalism of the staff. The manager Lina is just as bad as her front desk girls. You would think a manager would know how to handle and de-escalate an issue, no she only added fuel to the fire! She is Very unprofessionaI and constantly interrupts you when trying to explain and discuss the issue. I will never recommend this place to anyone. I was told they were too busy to assist me in an efficient manner. I was also told that I was ridiculous and to be quiet. The manager talked to me as if I was a child her child at that with her fingers pointed at me. My son and I had an appointment that we waited almost 6 months for to be told the day of the appointment that "oh we don't accept your insurance, we except everything else" so as a result had to leave. Unbelievable!! I'm glad to be switching because I don't want these kind of people caring for my son and I teeth at all! I hope this place does better! And learns how to handle when there is a issue. Horrible day again at that office! Last day for that

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